About Highlands Residential Mortgage
Your Family. Your Future. Our Focus.
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands Residential Mortgage is such a place. Our Mission to value people drives everything we do.
Paul is a 35 year veteran of the mortgage industry with a proven track record of creating new business opportunities and advancing existing relationships. Paul’s greatest satisfaction comes from being a part of his teammates’ success. Prior to joining Highlands as the Florida Regional Manager in 2014 Paul was a Managing Partner in charge of National Production at First Equity Mortgage Bankers where he grew the company’s retail production from a “”startup”” in January 2010 to over 300mm in 2012.
Paul was also employed at Bank of America for 15 years where he rose through the ranks from Loan Officer to Senior Vice President responsible for Florida’s retail residential mortgage operations with an annual budget that exceeded 2 billion dollars. Ultimately, Paul was promoted to Senior Process Design Executive and transferred to the corporate headquarters in Charlotte NC. While in Charlotte, Paul earned a Green Belt in Six Sigma quality and process design, and was the principal lead on several cost saving and customer service related projects. Paul, a resident of South Florida since 1967, resides in NE Broward County where he raised two wonderful sons, Nicolas and PJ. Paul enjoys skiing, boating and is an avid golfer.
Areas of Expertise
- First-Time Homebuyers
- Investment Properties
- Conventional Loans
- FHA Loans
- VA Loans
- Rate-Term Refinance
- Cash-Out Refinance
- Renovation Loans
The Highlands Digital Mortgage Experience
The Highlands Residential Mortgage app makes it easy to plan, manage, and learn more about your personal loan process.
As Thanksgiving approaches, the team at Highlands Residential Mortgage is filled with gratitude, war...
As the leaves change and the air turns crisp, fall brings with it the perfect opportunity to tackle ...
Highlands Residential Mortgage is thrilled to welcome Keith Dugas to our sales leadership team as VP...