Awards based on actual customer and partner feedback are especially dear to us at Highlands. Recently, we learned that our company ranked #5 in Experience.com’s Top Mortgage Companies for 2021 (in the medium division)! This is an exceptional achievement and reflective of the outstanding service our originators and ops teams provide to our customers and partners.
We survey 100% of our customers, and this award is based entirely on our customer surveys and overall customer satisfaction.
Experience.com’s Top Performers program showcases the best in customer satisfaction in the mortgage industry. The competition was fierce this past year, resulting in millions of customer reviews from over 50,000 loan officers from nearly 350 mortgage companies – it is truly the highest honor to receive this exceptional achievement!
A heartfelt thanks to our hard-working Loan Officers who strive every day to provide a Higher Standard of Lending to our customers. You all are the best!
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