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My Loan

It Starts With Dedicated Support, Just For You

We want to make your experience simple and worry-free. Before we present you with a login page, we want to make sure we’re directing you to the right location.

My Loan – In Process

Is your loan currently in process and has not yet closed?

You can access our in-process loan portal to securely upload documents, eSign disclosures or closing documents, or check the status of your active loan in process.

Note: If you need assistance getting logged in, reach out directly to your Loan Officer.

Login
My Loan – In Servicing

If your loan has closed with Highlands, we can help you figure out what to do next!

Do you need to make a payment, or do you have questions on your loan?

We have a page designed to help answer questions and guide you to the right resources!

Servicing Customer Support Page