Jason Egan brings over two decades of leadership experience in loan administration, appraisal operations, and strategic business development. As Vice President of Loan Administration & Appraisal Operations, Jason plays a key role in driving operational efficiency and ensuring quality across Highlands’ appraisal processes and post-closing activities.

Known for building and optimizing cross-functional teams, Jason has successfully led initiatives in asset valuation, vendor management, and risk mitigation. His deep expertise spans residential lending, technology integration, global workforce management, and customer service operations—making him a versatile leader committed to innovation and execution.

Jason’s approach blends technical knowledge with thoughtful leadership, consistently delivering solutions that are lean, scalable, and aligned with the company’s high standards. His focus on continuous improvement and collaboration strengthens Highlands’ ability to provide exceptional service at every stage of the mortgage journey.