Highlands Residential Mortgage
Meet Your Loan Officer

Gena Baxley

Loan Officer Assistant
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NMLS# 2099884
Licensed for: NC-I-197578, SC-MLO-2099884
Get Started with Gena
contact
Charlotte
6000 Fairview Road Suite 625
Charlotte, NC, 28210
704-603-6662

About Highlands Residential Mortgage

Your Family. Your Future. Our Focus.

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands Residential Mortgage is such a place. Our Mission to value people drives everything we do.

Meet Gena

My Story

Our team is dedicated to providing the best mortgage experience possible. We do that by offering easy-to-use mortgage tools (including our handy mobile app), competitive rates, and assistance from an experienced loan officer. Our loan officers understand the local markets, have access to a wide variety of loan programs, and are ready to guide you through the process!

My Specialties

Areas of Expertise

  • First-Time Homebuyers
  • Investment Properties
  • Conventional Loans
  • FHA Loans
  • VA Loans
  • Purchase
  • Rate-Term Refinance
  • Cash-Out Refinance
  • Second-Homes
  • Renovation Loans

Have Questions?

The Highlands Digital Mortgage Experience

The Highlands Residential Mortgage app makes it easy to plan, manage, and learn more about your personal loan process.

Our Resources

Holidays
Thanksgiving Gratitude: Celebrating Our Customers and Referral Partners

As Thanksgiving approaches, the team at Highlands Residential Mortgage is filled with gratitude, war...

helpful hints
Fall Home Improvement: A Seasonal Guide to a Cozier, More…

As the leaves change and the air turns crisp, fall brings with it the perfect opportunity to tackle ...

Highlands Residential Mortgage Welcomes Keith Dugas: A Visionary Leader Joins…

Highlands Residential Mortgage is thrilled to welcome Keith Dugas to our sales leadership team as VP...