Highlands Residential Mortgage
Meet Your Loan Officer

Jessica Upshaw

Branch Manager
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NMLS# 179250
Licensed for: AL-179250, GA-64704, TN-169248
Get Started with Jessica
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Chattanooga
6576 E. Brainerd Rd. - Ste. A
Chattanooga, TN, 37421
O: 423-417-2471 | C: 865-712-0352
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About Highlands Residential Mortgage

Your Family. Your Future. Our Focus.

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands Residential Mortgage is such a place. Our Mission to value people drives everything we do.

Meet Jessica

My Story

Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!

My Specialties

Areas of Expertise

  • First-Time Homebuyers
  • Investment Properties
  • Conventional Loans
  • FHA Loans
  • VA Loans
  • Purchase
  • Rate-Term Refinance
  • Cash-Out Refinance
  • Second-Homes
  • Renovation Loans

Have Questions?

The Highlands Digital Mortgage Experience

The Highlands Residential Mortgage app makes it easy to plan, manage, and learn more about your personal loan process.

Customer Reviews

Our Resources

Highlands’ Josh Hebert Named 2026 HousingWire Tech Trendsetter

Highlands Residential Mortgage is proud to announce that Josh Hebert, EVP Chief Information Officer ...

Highlands Residential Mortgage Named a 2026 Top Employer for Women

Highlands Residential Mortgage is proud to be named one of Mortgage Women Magazine’s 2026 Top ...

Meet Alex Julian: Our New Director of Strategic Growth

We’re excited to welcome Alex Julian to Highlands Residential Mortgage as our new Director of ...