Melissa Gautreaux

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands Residential Mortgage is such a place. Our Mission to value people drives everything we do.

As a proud member of the Highlands Residential Mortgage team, Melissa Gautreaux brings over 13 years of mortgage industry experience and a strong commitment to making the loan process as smooth as possible for every client and partner she works with.

Melissa’s business is built on three core beliefs: honesty, organization, and efficiency. These values shape the way she works every day and are a big part of what makes her so effective. She believes that when expectations are set clearly from the very beginning, the process becomes far less stressful and much more successful for everyone involved.

Known for being hard-working, organized, and highly efficient, Melissa takes pride in her strong communication and her ability to keep things on track from start to finish. She understands how important it is for clients and partners to feel informed and supported, and she works hard to create an experience with minimal stress, clear expectations, and dependable follow-through.

If you’re looking for someone who is personable, proactive, and truly dedicated to a smooth mortgage experience, Melissa is a great choice to have on your side.