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Highlands Residential Mortgage
Meet Your Loan Officer

Stacey Hendrix-Gross

Branch Manager
NMLS# 512555
Licensed for: TX-512555
Get Started with Stacey
20333 State Highway 249 Suite 480
Houston, TX, 77070

About Highlands Residential Mortgage

Your Family. Your Future. Our Focus.

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands Residential Mortgage is such a place. Our Mission to value people drives everything we do.

Meet Stacey

My Story

With a 25-year career in the mortgage industry, Stacey Hendrix-Gross stands out as a seasoned professional who has consistently achieved excellence. Her track record speaks for itself, as she has qualified for the prestigious President’s Club for the past 8 years, both at Highlands and her previous company.

Stacey’s business philosophy can be summarized in three words: transparency, accessibility, and delivery. When Stacey works with a referral partner, she guarantees not only collaboration but unwavering support for their business, extending their shared values of caring for clients. For her clients, Stacey promises a solution-oriented approach to their financial needs.

Stacey’s approach is clear: she prioritizes understanding her clients’ needs and then provides tailor-made solutions to address them. Her preapprovals are not just accurate; they are reliable foundations for your homebuying journey. She believes in accessibility every day, not just during the week, because she knows that questions and concerns can arise at any time. Stacey is committed to on-time closings without surprises.  She and her team maintain regular communication with all parties involved, from buyers and agents to title companies and other co-ops.

On a personal note, Stacey has a range of interests, including golf, cooking, and traveling. She’s a Texas A&M graduate and has called the Houston area home for 29 years. Her journey into the mortgage industry began with a background in home building, where she gained invaluable insights that have shaped her career. Stacey and her husband are proud parents of two grown sons.

When you choose Stacey Hendrix-Gross as your Mortgage Professional, you’re not just securing a mortgage, you’re gaining a dedicated partner who is committed to your success. With Stacey, you can expect a seamless, transparent, and supportive journey to your dream home.

My Specialties

Areas of Expertise

  • First-Time Homebuyers
  • Investment Properties
  • Conventional Loans
  • FHA Loans
  • VA Loans
  • Purchase
  • Rate-Term Refinance
  • Cash-Out Refinance
  • Second-Homes
  • Renovation Loans

Have Questions?

The Highlands Digital Mortgage Experience

The Highlands Residential Mortgage app makes it easy to plan, manage, and learn more about your personal loan process.

Customer Reviews

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