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Highlands Residential Mortgage
Chattanooga Branch

Contact our Branch

Point of Contact
Don Oakes, Branch Manager
NMLS# 150317
contact
Chattanooga
NMLS#1718755
6576 E. Brainerd Rd. - Ste. A
Chattanooga, TN 37421
423-624-0448

Meet the Chattanooga team

When buying a home, having a local lender matters.
Chad Harris
Loan Officer
NMLS#648651
Don Oakes
Branch Manager
NMLS#150317
Jessica Upshaw
Loan Officer
NMLS#179250
Karen Sims
Loan Officer
NMLS#150336
Michelle Tennyson
Mortgage Specialist
NMLS#150337

The Chattanooga Branch

Who We Are

Whether you’re buying your first home or your tenth, partnering with an experienced Highlands Loan Officer will set you up for success.

A Higher Standard of Lending

Highlands Residential Mortgage believes that when you are buying or refinancing your home, you should be able to count on a highly professional and low stress experience that leads to an on-time closing.

It all starts with our award-winning loan officers.

  • Highlands Loan Officers are true local lending experts—familiar with your market and how to navigate them with ease!
  • We have a deep variety of loan programs and will help you find options that best fit your goals.
  • Our loan officers are highly responsive and focused on making your experience smooth!

Less Surprises, More Confidence!

Whether you are new to mortgage transactions or have been down this road several times—we work WITH you to find the best fit for your home purchase or refinance needs. We provide high quality, timely updates and clear communication through the entire loan experience to eliminate the guessing games!

We’re happy to help find the right balance for you, and we always try to meet you where you are—a mix of technology and in-person experience simplify the process. You can handle 97% of the loan process right in the palm of your hand with our amazing mobile app!

Closing on Time MATTERS

  • Most big-box lenders struggle to close within 45 days—we typically close in less than 30!
  • Whether purchasing or refinancing, knowing you will make your closing date is critical to other pieces of the puzzle.
  • Our referral partners and past clients can speak to the confidence you gain knowing that when you work with Highlands, your closing is a priority!

A Higher Standard of Lending

Highlands Residential Mortgage believes that when you are buying or refinancing your home, you should be able to count on a highly professional and low stress experience that leads to an on-time closing.

It all starts with our award-winning loan officers.

  • Highlands Loan Officers are true local lending experts—familiar with your market and how to navigate them with ease!
  • We have a deep variety of loan programs and will help you find options that best fit your goals.
  • Our loan officers are highly responsive and focused on making your experience smooth!

Less Surprises, More Confidence!

Whether you are new to mortgage transactions or have been down this road several times—we work WITH you to find the best fit for your home purchase or refinance needs. We provide high quality, timely updates and clear communication through the entire loan experience to eliminate the guessing games!

We’re happy to help find the right balance for you, and we always try to meet you where you are—a mix of technology and in-person experience simplify the process. You can handle 97% of the loan process right in the palm of your hand with our amazing mobile app!

Closing on Time MATTERS

  • Most big-box lenders struggle to close within 45 days—we typically close in less than 30!
  • Whether purchasing or refinancing, knowing you will make your closing date is critical to other pieces of the puzzle.
  • Our referral partners and past clients can speak to the confidence you gain knowing that when you work with Highlands, your closing is a priority!

Customer Reviews

Come grow with us!

Learn more about our Highlands team of loan experts and let’s talk about your next career move!