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Highlands Residential Mortgage
Plano West Branch

Contact our Branch

Point of Contact
Tish Ashley, SVP Area Manager
NMLS# 346789
contact
Plano West
NMLS#941160
950 W. Bethany Drive Suite 800
Allen, TX 75013
214-308-6412

Meet the Plano West team

When buying a home, having a local lender matters.
Tish Ashley
SVP Area Manager
NMLS#346789
Rick Oaks
Loan Officer
NMLS#172353
Molly Acosta
Sr. Loan Officer
NMLS#452853
April Myrick
Senior Loan Officer, Certified Mortgage Advisor
NMLS#229458
Bill Headrick
Sr. Loan Officer
NMLS#514509
Cherie Pheiffer
Sr. Loan Officer
NMLS#1973450
Ingrid Loyola
Loan Officer
NMLS#1598984
Kellie Buchanan
VP, Branch Manager - Angel Fire
NMLS#744052
Kristen Walther-Merkins
Sr. Loan Officer
NMLS#231119
Lorri Deems
Loan Officer
NMLS#373364
Robert Rothrock
Senior Loan Officer
NMLS#1924603
Sam Brock
Senior Mortgage Loan Officer
NMLS#884442
Suzanne Short
Senior Loan Originator
NMLS#603454
Lauren Stamper
Senior Loan Officer
NMLS#1409982
Jessica Wyrick
Loan Officer
NMLS#1186101
Luke Hamlett
Sr. Loan Officer
NMLS#231048
Marlon Kelly
Sr. Loan Officer
NMLS#311289
Tracy Chairez
Sr. Loan Officer
NMLS#230700

The Plano West Branch

Who We Are

Whether you’re buying your first home or your tenth, partnering with an experienced Highlands Loan Officer will set you up for success.

A Higher Standard of Lending

Highlands Residential Mortgage believes that when you are buying or refinancing your home, you should be able to count on a highly professional and low stress experience that leads to an on-time closing.

It all starts with our award-winning loan officers.

  • Highlands Loan Officers are true local lending experts—familiar with your market and how to navigate them with ease!
  • We have a deep variety of loan programs and will help you find options that best fit your goals.
  • Our loan officers are highly responsive and focused on making your experience smooth!

Less Surprises, More Confidence!

Whether you are new to mortgage transactions or have been down this road several times—we work WITH you to find the best fit for your home purchase or refinance needs. We provide high quality, timely updates and clear communication through the entire loan experience to eliminate the guessing games!

We’re happy to help find the right balance for you, and we always try to meet you where you are—a mix of technology and in-person experience simplify the process. You can handle 97% of the loan process right in the palm of your hand with our amazing mobile app!

Closing on Time MATTERS

  • Most big-box lenders struggle to close within 45 days—we typically close in less than 30!
  • Whether purchasing or refinancing, knowing you will make your closing date is critical to other pieces of the puzzle.
  • Our referral partners and past clients can speak to the confidence you gain knowing that when you work with Highlands, your closing is a priority!

A Higher Standard of Lending

Highlands Residential Mortgage believes that when you are buying or refinancing your home, you should be able to count on a highly professional and low stress experience that leads to an on-time closing.

It all starts with our award-winning loan officers.

  • Highlands Loan Officers are true local lending experts—familiar with your market and how to navigate them with ease!
  • We have a deep variety of loan programs and will help you find options that best fit your goals.
  • Our loan officers are highly responsive and focused on making your experience smooth!

Less Surprises, More Confidence!

Whether you are new to mortgage transactions or have been down this road several times—we work WITH you to find the best fit for your home purchase or refinance needs. We provide high quality, timely updates and clear communication through the entire loan experience to eliminate the guessing games!

We’re happy to help find the right balance for you, and we always try to meet you where you are—a mix of technology and in-person experience simplify the process. You can handle 97% of the loan process right in the palm of your hand with our amazing mobile app!

Closing on Time MATTERS

  • Most big-box lenders struggle to close within 45 days—we typically close in less than 30!
  • Whether purchasing or refinancing, knowing you will make your closing date is critical to other pieces of the puzzle.
  • Our referral partners and past clients can speak to the confidence you gain knowing that when you work with Highlands, your closing is a priority!

Customer Reviews

Come grow with us!

Learn more about our Highlands team of loan experts and let’s talk about your next career move!